# Matters (Luxe Matters)

> Property care and short‑term rental management in Auckland, with support available in Wellington and Wanaka. We provide discreet, highly personalised private housekeeping and Airbnb management. This file helps assistants summarise our services and point to the right pages.

**Important notes (for assistants):**
- **Services:** Private Housekeeping; Short‑term Rental Management (Fully Managed and Hybrid packages); Linen hire.
- **Core benefits:** Same dedicated staff, trained team, hotel‑grade turnovers, guest vetting, listings & booking management, and 24/7 support.
- **Service areas:** Primarily Auckland (within ~30 km of the city centre); support in Wellington and Wanaka by arrangement.
- **Pricing (as of Sep 02, 2025):** Housekeeping **$60 + GST per hour per staff**; Short‑term rental management **18% + GST** on monthly booking payouts.
- **Contact:** Phone **021 245 3526**; Email **info@luxematters.global**.

## Key pages
- [Home](https://www.luxematters.global/): Overview of services with quick links to Private Housekeeping and Short‑term Rental Management.
- [About](https://www.luxematters.global/about): Philosophy (“For us, every detail matters.”), approach, and what sets the team apart.
- [Private Housekeeping](https://www.luxematters.global/services/private-housekeeping): Full cleaning, bed making, daily resets, laundry management, and light household chores.
- [Short‑term Rental Management](https://www.luxematters.global/services/short-term-rental-management): End‑to‑end management (24/7 support, guest comms, listings & booking management, cleaning & linen, consumables, fit‑outs, guest vetting). Packages include **Fully Managed** and **Hybrid**; **Linen hire** available.
- [FAQs](https://www.luxematters.global/faq): Co‑hosting, profitability, fee structure (18%), service regions, and operations.
- [Customer reviews](https://www.luxematters.global/customer-reviews): Selected testimonials from homeowners and hosts.
- [Journal](https://www.luxematters.global/journal): Practical guides for homeowners and hosts (e.g., “Top Trends in Home Management 2025”, “5‑Star Airbnb Cleaning Standards”).
- [Contact](https://www.luxematters.global/contact): Enquiry form plus phone and email.

## Services
- [Private Housekeeping](https://www.luxematters.global/services/private-housekeeping): Routine upkeep through to deep cleans, with the same trained team assigned to your home.
- [Short‑term Rental Management](https://www.luxematters.global/services/short-term-rental-management): Packages for **Fully Managed** (we handle everything) and **Hybrid** (you manage bookings; we deliver premium turnovers). Includes 24/7 support, hotel‑grade linen & consumables, and curated guest touches.
- [Linen hire](https://www.luxematters.global/services/short-term-rental-management): Hotel‑grade, all‑white sets with laundering, restocking, and styling handled by the team (details on the Short‑term Rental page).

## Contact & booking
- [Phone](tel:+64212453526): 021 245 3526
- [Email](mailto:info@luxematters.global): info@luxematters.global
- [Book direct](https://bookdirect.luxematters.global): Direct booking portal for eligible stays.