For us, every detail matters
About Matters
A ritual of care
At Matters we specialise in the immaculate upkeep of private residences and short-term rentals in Auckland, Wellington and Wanaka.
We deliver the regular rituals of care that enable homes and holiday spaces to run smoothly, and beautifully for ultimate peace of mind.
Discreet and highly personalised, our service is crafted around the things that matter most to you.
From perfect fold to gleaming finish, we make your place feel like home - but better.
Mothers Help
With discretion and precision, our team becomes a quiet constant: anticipating needs and maintaining the high standards of a prestige home to ensure this season is defined by connection, not chores
learn moreExecutive Housekeeping
There’s a quiet comfort that comes when your home simply works — when every detail is considered, every surface gleams, and every task is completed before you even think to ask. Our Executive Housekeeping service has been designed for discerning households who expect more than cleaning — they expect care, organisation, and seamless day-to-day support.
learn morePrivate housekeeping
We're the invisible hands that enable the smooth running of elegant homes. Your home is personal, and so is how you like it, so you'll always have the same staff every time. Cleaning and resetting, our highly trained team take care of every detail to a level you can't wait to come home to.
learn moreShort term rental management
Our expert team manages a portfolio of short-term and Airbnb rental properties throughout Auckland. Highly personalised, our end-to-end service manages every aspect of your investment, from property preparation to listing and bookings management, cleaning and resetting, guest vetting, customer service, and beyond. Simply hand us the keys, and we'll do the rest.
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Our Services
What we do
Our expert service is crafted around the things that matter the most to you
From perfect fold to guest vetting, property fit-outs and a gleaming finish, we make your place feel like home—but better.
We work huge JOBS we also have loads of kids...Ana's team of housekeepers are immaculate. They go the extra mile + every time. Ana has an eye like no other & a relatable, personable demeanour to match. Our household wouldn't function in seamless order & upkeep like it does without her service. Love XX
Our airbnb is in dedicated hands on hands. Direct & consistent communication makes it easy to know exactly where we are at & allows open lines of comms with an infectious bubbly & friendly voice behind each phone call. Ana is great; her staff are reliable. We highly recommend Matters. Nga Mihi
Ana is exceptional; with her hands on the pulse at all times & honest communication we feel our family home is in safe hands & handled with the utmost care. 100% +++ recommend Ana & her team of fantastic housekeepers who turn over our home efficiently and exceptionally.
Absolute Wizard! Eye for detail like no other, we adore Ana's team, we have been with her since June 2021. Her manner is enthusiastic which rubs off on her staff who greet us 3 times a week with a smile & leave behind a squeaky clean home xx
Top team; so greatful we stumbled across Matters upon moving home from Hong Kong.
Matters does not disappoint - I recommend to all colleagues in need of housekeeping & general house management. Those hidden hands are appreciated in our very busy household. We have been with Ana & team for 2 years.
Living overseas & knowing our property is in caring hands offering us an A+ service is reassuring. We don't have to worry about anything & Anas team always go that extra mile. Ana is easy and direct with her communication, with an approachable manner she is always making it a seamless operation with us being so far away from our home.
Kind words
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