For us, every detail matters
About Matters
A ritual of care
At Matters we specialise in the immaculate upkeep of private residences and short term rentals.
We deliver the regular rituals of care that enable homes and holiday spaces to run smoothly, and beautifully.
Discreet and highly personalised, our service is crafted around the things that matter most to you.
From perfect fold to gleaming finish, we make your place feel like home - but better.
Private housekeeping
We're the invisible hands that enable the smooth running of elegant homes. Your home is personal, and so is how you like it, so you'll always have the same staff every time. Cleaning and resetting, our highly trained team take care of every detail to a level you can't wait to come home to.
learn moreShort term rental management
We manage a portfolio of short term and AirBnB rentals throughout Auckland. Highly personalised, our end-to-end service manages every aspect of your investment, from property preparation to listing and bookings management, cleaning and resetting, guest customer service and beyond. Simply hand us the keys, and we'll do the rest.
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Our Services
What we do
Our service is crafted around the things that matter the most to you
From perfect fold to gleaming finish, we make your place feel like home - but better.
Living overseas & knowing our property is in caring hands offering us an A+ service is reassuring. We don't have to worry about anything & Anas team always go that extra mile. Ana is easy and direct with her communication, with an approachable manner she is always making it a seamless operation with us being so far away from our home.
Matters does not disappoint - I recommend to all colleagues in need of housekeeping & general house management. Those hidden hands are appreciated in our very busy household. We have been with Ana & team for 2 years.
Top team; so greatful we stumbled across Matters upon moving home from Hong Kong.
Absolute Wizard! Eye for detail like no other, we adore Ana's team, we have been with her since June 2021. Her manner is enthusiastic which rubs off on her staff who greet us 3 times a week with a smile & leave behind a squeaky clean home xx
Ana is exceptional; with her hands on the pulse at all times & honest communication we feel our family home is in safe hands & handled with the utmost care. 100% +++ recommend Ana & her team of fantastic housekeepers who turn over our home efficiently and exceptionally.
Our airbnb is in dedicated hands on hands. Direct & consistent communication makes it easy to know exactly where we are at & allows open lines of comms with an infectious bubbly & friendly voice behind each phone call. Ana is great; her staff are reliable. We highly recommend Matters. Nga Mihi
We work huge JOBS we also have loads of kids...Ana's team of housekeepers are immaculate. They go the extra mile + every time. Ana has an eye like no other & a relatable, personable demeanour to match. Our household wouldn't function in seamless order & upkeep like it does without her service. Love XX
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