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3.4
3.4
out of 5 stars (based on 50 reviews)
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5/5
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Read what our customers think of us.

5.0

5.0 out of 5 stars (based on 50 reviews)

Sarah

Housekeeping
Matters go the extra mile and completely transform our home - I look forward to Thursdays as it's the day they come!
February 9, 2025

Rebecca Carver

Housekeeping
We used Global Matters to clean our home in Remuera post renovation and before going on the market. Their attention to detail and extremely high standards, left the house absolutely sparkling. Thanks Ana & team!
February 7, 2025

Anna

Housekeeping
Ana's team did a great spring clean for my kitchen and pantry, excellent attention to detail and very time efficient.
February 7, 2025

Kylie

Housekeeping
Ana and team have done a wonderful job for us taking care of our AirBnB. The cleans are thorough, linen of top quality and well cared for. They are very easy to contact and communicate with and on top of all the jobs that need doing. We have used the team multiple times and will continue to do so.
February 6, 2025

Cholena Main

Short term rental management
Ana and her team have been amazing!! So reliable and go the extra mile always!!! I’m very impressed with what services Matters has done from management of short term rentals to maintenance to special requests from tenants and not only are they great to me as a property owner but also so accommodating to the guests too!! Highly recommend Matters for your cleaning and short term property management!
February 5, 2025

Angus

Housekeeping
Fantastic. Super hard worker. Thanks
February 5, 2025

Anna

Housekeeping
A fantastic team that are great to deal with and always deliver to a very high standard. Great attention to detail and the team go the extra mile to make sure a great job is done. Great communication across the whole team. Highly recommend.
February 5, 2025

Kate

Housekeeping
Impeccable communication, impeccable attention to detail and much more than I could ever hope for.
February 5, 2025

Morgan

Housekeeping
Absolutely incredible. Ana and her team are magic fairy godmothers who make life manageable and my home better than I could’ve imagined. Highly recommend.
February 5, 2025

KIM

Short term rental management
Ana and her team completely sorted and reorganised my house to accomodate some AirBnB bookings. the house has never looked so good. Nothing is a problem and everything is done to a high standard. Highly recommemd A++++
January 24, 2025

Kate

Housekeeping

We work huge JOBS we also have loads of kids...Ana's team of housekeepers are immaculate. They go the extra mile + every time. Ana has an eye like no other & a relatable, personable demeanour to match. Our household wouldn't function in seamless order & upkeep like it does without her service. Love XX

January 19, 2025

Matiu

Short Term Rental Management

Our airbnb is in dedicated hands on hands. Direct & consistent communication makes it easy to know exactly where we are at & allows open lines of comms with an infectious bubbly & friendly voice behind each phone call. Ana is great; her staff are reliable. We highly recommend Matters. Nga Mihi

January 19, 2025

Warren

Short Term Property Management

Ana is exceptional; with her hands on the pulse at all times & honest communication we feel our family home is in safe hands & handled with the utmost care. 100% +++ recommend Ana & her team of fantastic housekeepers who turn over our home efficiently and exceptionally.

January 19, 2025

Katie

Housekeeping

Absolute Wizard! Eye for detail like no other, we adore Ana's team, we have been with her since June 2021. Her manner is enthusiastic which rubs off on her staff who greet us 3 times a week with a smile & leave behind a squeaky clean home xx

January 19, 2025

Tim

Housekeeping

Top team; so greatful we stumbled across Matters upon moving home from Hong Kong.

January 19, 2025

Kevin

Housekeeping

Matters does not disappoint - I recommend to all colleagues in need of housekeeping & general house management. Those hidden hands are appreciated in our very busy household. We have been with Ana & team for 2 years.

January 19, 2025

Anna

Short Term Rental Management

Living overseas & knowing our property is in caring hands offering us an A+ service is reassuring. We don't have to worry about anything & Anas team always go that extra mile. Ana is easy and direct with her communication, with an approachable manner she is always making it a seamless operation with us being so far away from our home.

January 19, 2025

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