Queenstown
End to end management of elegant places and spaces in Queenstown.
Luxe Matters provides an uncompromising standard of Queenstown property management and maintenance. Whether you own a private estate in Jack’s Point or manage luxury holiday houses in Queenstown, our team ensures your property is always guest-ready and meticulously maintained. We understand the unique demands of the alpine environment, providing professional cleaning services that protect your investment and elevate the living experience.
Our Queenstown Services
Short Term Rental Management
Maximise your investment with our short term rental and Airbnb management Queenstown specialists. We provide the end-to-end stewardship required for holiday home management, from high-performance listing optimisation to 5-star Airbnb cleaning and guest concierge services.
Private Housekeeping
Discreet, high-end maintenance for your primary residence or seasonal getaway. We provide a "ritual of care" that ensures your home remains a sanctuary, with the same dedicated staff assigned to your property for total peace of mind.
Executive Housekeeping
A total lifestyle management service for Queenstown’s most distinguished homes. Beyond standard cleaning, our Executive service includes laundry management, pantry stocking for your arrival, and the meticulous care of high-end alpine finishes like stone and cedar.
Frequently
asked
questions
What areas do you service in Queenstown?
Luxe Matters provides premium property care throughout Queenstown and its surrounding areas. We currently service:
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How do I get started?
Getting started is simple. You can enquire online or book a discovery call. We begin with a consultation to understand the unique rhythm of your home or rental property, followed by a tailored management plan and a scheduled initial deep clean to set the Luxe standard.
How much do your services cost?
Our pricing is transparent and reflects the premium level of care we provide. Rates typically start from $50–$60 + GST per hour, depending on the service tier and frequency.
Do you offer eco-friendly cleaning options?
Yes. We use sustainable, non-toxic, and plant-based products upon request. This is ideal for Auckland apartments and family homes with children, pets, or allergies, ensuring a healthy environment without compromising on a gleaming, professional finish.
What does your Short-Term Rental & Airbnb Management cover?
We offer end-to-end Luxury Airbnb Property Management in Auckland. This covers property preparation and fit-outs, guest vetting, 24/7 communication, and hotel-standard Airbnb cleaning. We act as the custodians of your investment, ensuring every guest experiences 5-star luxury while you enjoy passive returns.
What is included in your Executive and Private Housekeeping?
Our residential cleaning services in Auckland are split into two premium tiers:
- Private Housekeeping: Focused on immaculate upkeep, including deep cleaning, resetting rooms, and polishing high-end fixtures to a ‘better than home’ finish.
- Executive Housekeeping: A total lifestyle management service. This includes everything in private housekeeping plus laundry and wardrobe management, pantry organisation, grocery coordination, and running essential household errands.
What sets your housekeeping apart from other companies?
At Luxe Matters, we provide a ‘ritual of care’ rather than a standard checklist. Unlike high-volume professional cleaning services in Auckland, we are a boutique, women-led team that prioritises discretion, precision, and longevity. We assign the same dedicated staff to your home every time, ensuring they understand your personal preferences - from the perfect linen fold to the exact placement of your cushions.
Ana and her team have been amazing!! So reliable and go the extra mile always!!! I'm very impressed with what services Matters has done from management of short term rentals to maintenance to special requests from tenants and not only are they great to me as a property owner but also so accommodating to the guests too!! Highly recommend Matters for your cleaning and short term property management!
Ana and team have done a wonderful job for us taking care of our AirBnB. The cleans are thorough, linen of top quality and well cared for. They are very easy to contact and communicate with and on top of all the jobs that need doing. We have used the team multiple times and will continue to do so.
Matters go the extra mile and completely transform our home - I look forward to Thursdays as it's the day they come!
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