A clock tower standing tall on a majestic building, adding charm and elegance to the architectural beauty.

Short term rental management

What we do

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End to end management of elegant places and spaces.

We manage a portfolio of elegant short-term rental properties across Auckland. With an expert team and a highly personalised, end-to-end approach, we provide everything from property preparation to guest communication—ensuring your rental property is optimised for both occupancy rate and peace of mind.

Simply hand us the keys. We’ll take care of the rest.

Short term rental services

Our short term rental management services include:

24/7 support

Dedicated property manager

Listings and booking management

Airbnb fit outs

Cleaning

Consumables

Linen hire

Interior + Gardening maintenance

Guest vetting

OUr Brands:
A clock tower standing tall on a majestic building, adding charm and elegance to the architectural beauty.

Custodians of beautiful investments.

We’re more than a short-term rental company—we’re caretakers of the details that matter. Whether you're after consistency, elevated guest experience, or simply more time back in your day, our approach to property management in Auckland is designed to make you feel looked after. We work with a range of homeowners and management companies to deliver quietly exceptional outcomes.

Enquire now
A clock tower standing tall on a majestic building, adding charm and elegance to the architectural beauty.

Custodians of beautiful investments.

We’re more than a short-term rental company—we’re caretakers of the details that matter. Whether you're after consistency, elevated guest experience, or simply more time back in your day, our approach to property management in Auckland is designed to make you feel looked after. We work with a range of homeowners and management companies to deliver quietly exceptional outcomes.

Enquire now

Our Pricing

A clock tower standing tall on a majestic building, adding charm and elegance to the architectural beauty.

Short term rental management

$
18

We manage a portfolio of elegant short-term rental properties across Auckland. With an expert team and a highly personalised, end-to-end approach, we provide everything from property preparation to guest communication—ensuring your rental property is optimised for both occupancy rate and peace of mind.

Simply hand us the keys. We’ll take care of the rest.

Enquire now
A clock tower standing tall on a majestic building, adding charm and elegance to the architectural beauty.

Custodians of beautiful investments.

We’re more than a short-term rental company—we’re caretakers of the details that matter. Whether you're after consistency, elevated guest experience, or simply more time back in your day, our approach to property management in Auckland is designed to make you feel looked after. We work with a range of homeowners and management companies to deliver quietly exceptional outcomes.

Enquire now
A clock tower standing tall on a majestic building, adding charm and elegance to the architectural beauty.

Custodians of beautiful investments.

We’re more than a short-term rental company—we’re caretakers of the details that matter. Whether you're after consistency, elevated guest experience, or simply more time back in your day, our approach to property management in Auckland is designed to make you feel looked after. We work with a range of homeowners and management companies to deliver quietly exceptional outcomes.

Enquire now

Short term rental management

18
%
+GST

With Matters, you get more than simply spotless rooms — you get a sanctuary. Our highly trained team delivers the regular rituals of care that ensure your home always looks its best, and feels even better.

Enquire now

Our Pricing

A clock tower standing tall on a majestic building, adding charm and elegance to the architectural beauty.

Short term rental management

$
18
+GST

With discretion and precision, our team becomes a quiet constant: anticipating needs and maintaining the high standards of a prestige home — to ensure this season is defined by connection, not chores.

Enquire now

Our Pricing

A clock tower standing tall on a majestic building, adding charm and elegance to the architectural beauty.

Our Pricing

A clock tower standing tall on a majestic building, adding charm and elegance to the architectural beauty.

Short term rental management

$
18

We manage a portfolio of elegant short-term rental properties across Auckland. With an expert team and a highly personalised, end-to-end approach, we provide everything from property preparation to guest communication—ensuring your rental property is optimised for both occupancy rate and peace of mind.

Simply hand us the keys. We’ll take care of the rest.

Enquire now
Cozy Modern Stay with Remarkables Views + Parking - 18 Shearers Drive, Frankton. Stayed here with a friend while exploring Central Otago and this Queenstown villa exceeded expectations. The property was spotless, beautifully presented, and exactly as described. The view of the Remarkables was stunning. It made every morning coffee in the courtyard a highlight. The villa is peaceful, comfortable, and perfectly set up for two guests, but it would easily accommodate up to four with two bedrooms. The linen and beds were comfortable. There was ample storage. Loved the open-plan living area and fully equipped kitchen. The wifi was fast, no lagging netflix movies. The accomodation was well heated and cosy. After long days exploring the region, it felt like a home away from home. The location is excellent, just minutes from Five Mile Shopping Centre and Queenstown Airport, with easy access to Queenstown CBD, Arrowtown, Glenorchy, Coronet Peak, and The Remarkables ski fields. Dedicated secure parking was an added bonus and made getting around easy. Communication was seamless from booking through to check-out, and the property was exceptionally well maintained throughout. We would happily stay again and highly recommend it to anyone looking for a quality Queenstown stay that offers the perfect balance of comfort, convenience, location, and value.
Jithmi Peiris

Matters go the extra mile and completely transform our home - I look forward to Thursdays as it's the day they come!

Sarah
Housekeeping

We used Global Matters to clean our home in Remuera post renovation and before going on the market. Their attention to detail and extremely high standards, left the house absolutely sparkling. Thanks Ana & team!

Rebecca Carver
Housekeeping

Ana's team did a great spring clean for my kitchen and pantry, excellent attention to detail and very time efficient.

Anna
Housekeeping

Ana and team have done a wonderful job for us taking care of our AirBnB. The cleans are thorough, linen of top quality and well cared for. They are very easy to contact and communicate with and on top of all the jobs that need doing. We have used the team multiple times and will continue to do so.

Kylie
Housekeeping

Ana and her team have been amazing!! So reliable and go the extra mile always!!! I’m very impressed with what services Matters has done from management of short term rentals to maintenance to special requests from tenants and not only are they great to me as a property owner but also so accommodating to the guests too!! Highly recommend Matters for your cleaning and short term property management!

Cholena Main
Short term rental management

Fantastic. Super hard worker. Thanks

Angus
Housekeeping

A fantastic team that are great to deal with and always deliver to a very high standard.  Great attention to detail and the team go the extra mile to make sure a great job is done.  Great communication across the whole team. Highly recommend.

Anna
Housekeeping

Impeccable communication, impeccable attention to detail and much more than I could ever hope for.

Kate
Housekeeping

Absolutely incredible. Ana and her team are magic fairy godmothers who make life manageable and my home better than I could’ve imagined. Highly recommend.

Morgan
Housekeeping

Ana and her team completely sorted and reorganised my house to accomodate some AirBnB bookings. the house has never looked so good. Nothing is a problem and everything is done to a high standard. Highly recommemd A++++

KIM
Short term rental management

We work huge JOBS we also have loads of kids...Ana's team of housekeepers are immaculate. They go the extra mile + every time. Ana has an eye like no other & a relatable, personable demeanour to match. Our household wouldn't function in seamless order & upkeep like it does without her service. Love XX

Kate
Housekeeping

Our airbnb is in dedicated hands on hands. Direct & consistent communication makes it easy to know exactly where we are at & allows open lines of comms with an infectious bubbly & friendly voice behind each phone call. Ana is great; her staff are reliable. We highly recommend Matters. Nga Mihi

Matiu
Short Term Rental Management

Ana is exceptional; with her hands on the pulse at all times & honest communication we feel our family home is in safe hands & handled with the utmost care. 100% +++ recommend Ana & her team of fantastic housekeepers who turn over our home efficiently and exceptionally.

Warren
Short Term Property Management

Absolute Wizard! Eye for detail like no other, we adore Ana's team, we have been with her since June 2021. Her manner is enthusiastic which rubs off on her staff who greet us 3 times a week with a smile & leave behind a squeaky clean home xx

Katie
Housekeeping

Top team; so greatful we stumbled across Matters upon moving home from Hong Kong.

Tim
Housekeeping

Matters does not disappoint - I recommend to all colleagues in need of housekeeping & general house management. Those hidden hands are appreciated in our very busy household. We have been with Ana & team for 2 years.

Kevin
Housekeeping

Living overseas & knowing our property is in caring hands offering us an A+ service is reassuring. We don't have to worry about anything & Anas team always go that extra mile. Ana is easy and direct with her communication, with an approachable manner she is always making it a seamless operation with us being so far away from our home.

Anna
Short Term Rental Management

Kind words

A clock tower standing tall on a majestic building, adding charm and elegance to the architectural beauty.

Frequently
asked
questions

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What does your Airbnb management service cover?

FAQ's Arrow

Our Auckland Airbnb management includes listing setup, guest communication, dynamic pricing, professional cleaning, and property maintenance.

How can I list my property on Airbnb with Luxe Matters?

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It's easy. We help you list your property, create compelling content, and manage all bookings - maximising exposure across multiple platforms.

Do you manage properties outside Auckland?

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We specialise in Auckland Airbnb property management but also offer support in Wanaka and Wellington, depending on demand.

What’s the cost of your short-term rental management?

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We offer competitive rates for Airbnb management in Auckland. Costs depend on the level of service, but we aim to deliver high returns.

Is your Airbnb cleaning service available in Wanaka?

FAQ's Arrow

Yes, we provide Airbnb cleaning services in Wanaka with hotel - grade standards to ensure guest satisfaction every time.

Can I use your service if I have a cheap Airbnb property?

FAQ's Arrow

Definitely. We work with a range of properties - from luxury homes to budget-friendly Airbnbs - ensuring quality across the board.

Do you provide home cleaning in Wellington?

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Yes. Our Wellington home cleaning services cover both short-term rentals and private residences with meticulous attention to detail.

How do you optimise Airbnb listings for better bookings?

FAQ's Arrow

We use strategic pricing, professional photography, keyword-rich descriptions, and cross-platform visibility to attract the right guests.

Can I choose what services you manage?

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Yes. Our Airbnb property management is flexible - whether you want full-service or just cleaning and guest handling.

Why choose Luxe Matters over another short-term rental management company?

FAQ's Arrow

Because we care for your property as if it were our own - combining industry expertise with local insights for superior guest experiences.

Short term rental management
Busy Bookings, Delighted Guests
See our other services

Short term rental management

We deliver the regular rituals of care that enable homes and holiday spaces to run smoothly, and beautifully.

learn more
Short term rental management
Mothers Help
The grace of a supported home
See our other services

Mothers Help

We deliver the regular rituals of care that enable homes and holiday spaces to run smoothly, and beautifully.

learn more
Mothers Help

Contact us today to find out how we can help.