Short term rental management
What we do
End to end management of elegant places and spaces.
We manage a portfolio of elegant short-term rental properties across Auckland. With an expert team and a highly personalised, end-to-end approach, we provide everything from property preparation to guest communication—ensuring your rental property is optimised for both occupancy rate and peace of mind.
Simply hand us the keys. We’ll take care of the rest.
Short term rental services
Our short term rental management services include:
Our short term rental packages
At Matters, we believe the guest experience is paramount. Whether you choose our Fully Managed or Hybrid model, our services are designed to deliver peace of mind and performance you can trust.
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Fully managed
Our Fully Managed service is perfect for those who want a complete solution for AirBnb Management Auckland.
We take care of everything—from listings and communication to premium turnovers and long-stay gifting. It's the ideal service for those seeking quality and consistency without the admin.
Our Fully Managed Service includes:
24/7 support: Our dedicated support team is on call for all guests and owners around the clock, ensuring a seamless and enjoyable stay
Premium turnovers: Our expert housekeepers take care of cleaning, linen changes, laundering and restocking to ensure a hotel-worthy check-in every time.
Linen and consumables: Perfect details make all the difference. We provide hotel-grade, all-white linen, Eco Store consumables and a curation of decadent favours for your guests.
Maximised returns: Our support is specifically designed to help you maintain high occupancy and nightly rates so you get the best out of your investment.
Boutique gift boxes: For longer stays, we offer curated gift boxes to make your guests’ stay even more memorable.
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Hybrid Management
Our Hybrid service is ideal for those who prefer to manage their own booking platforms while still wanting the polish and reliability of our premium turnovers. Includes:
24/7 support: Our dedicated support team is on call for all guests and owners around the clock, ensuring a seamless and enjoyable stay
Premium turnovers: Our expert housekeepers take care of cleaning, linen changes, laundering and restocking to ensure a hotel-worthy check-in every time.
Linen and consumables: Perfect details make all the difference. We provide hotel-grade, all-white linen, Eco Store consumables and a curation of decadent favours for your guests.
Maximised returns: Our support is specifically designed to help you maintain high occupancy and nightly rates so you get the best out of your investment.
Linen hire
Our hotel-grade linen service offers soft, pristine, all-white sets, managed by our expert team who oversee laundering, restocking, and styling for a seamless experience. Includes:
Seamless service: We handle all logistics of linen laundering, ensuring transitions are hassle-free and your property is always guest-ready.
Custom options: Customise your linen service to suit your property’s aesthetics and guest preferences. Choose from a range of styles and setups to enhance your space.
Reliable supply: Our expert service ensures you’ll never run out of necessary items, maintaining high standards and guest comfort at every turnover.
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Custodians of beautiful investments.
We’re more than a short-term rental company—we’re caretakers of the details that matter. Whether you're after consistency, elevated guest experience, or simply more time back in your day, our approach to property management in Auckland is designed to make you feel looked after. We work with a range of homeowners and management companies to deliver quietly exceptional outcomes.
Our Pricing
Housekeeping
PER HOUR PER STAFF
We manage a portfolio of elegant short-term rental properties across Auckland. With an expert team and a highly personalised, end-to-end approach, we provide everything from property preparation to guest communication—ensuring your rental property is optimised for both occupancy rate and peace of mind.
Simply hand us the keys. We’ll take care of the rest.
Short term rental management
+GST
With Matters, you get more than simply spotless rooms — you get a sanctuary. Our highly trained team delivers the regular rituals of care that ensure your home always looks its best, and feels even better.
Our Pricing
Custodians of beautiful investments.
We’re more than a short-term rental company—we’re caretakers of the details that matter. Whether you're after consistency, elevated guest experience, or simply more time back in your day, our approach to property management in Auckland is designed to make you feel looked after. We work with a range of homeowners and management companies to deliver quietly exceptional outcomes.
Our airbnb is in dedicated hands on hands. Direct & consistent communication makes it easy to know exactly where we are at & allows open lines of comms with an infectious bubbly & friendly voice behind each phone call. Ana is great; her staff are reliable. We highly recommend Matters. Nga Mihi
Living overseas & knowing our property is in caring hands offering us an A+ service is reassuring. We don't have to worry about anything & Anas team always go that extra mile. Ana is easy and direct with her communication, with an approachable manner she is always making it a seamless operation with us being so far away from our home.
Kind words
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Frequently
asked
questions
What does your Airbnb management service cover?
Our Auckland Airbnb management includes listing setup, guest communication, dynamic pricing, professional cleaning, and property maintenance.
How can I list my property on Airbnb with Luxe Matters?
It's easy. We help you list your property, create compelling content, and manage all bookings - maximising exposure across multiple platforms.
Do you manage properties outside Auckland?
We specialise in Auckland Airbnb property management but also offer support in Wanaka and Wellington, depending on demand.
What’s the cost of your short-term rental management?
We offer competitive rates for Airbnb management in Auckland. Costs depend on the level of service, but we aim to deliver high returns.
Is your Airbnb cleaning service available in Wanaka?
Yes, we provide Airbnb cleaning services in Wanaka with hotel - grade standards to ensure guest satisfaction every time.
Can I use your service if I have a cheap Airbnb property?
Definitely. We work with a range of properties - from luxury homes to budget-friendly Airbnbs - ensuring quality across the board.
Do you provide home cleaning in Wellington?
Yes. Our Wellington home cleaning services cover both short-term rentals and private residences with meticulous attention to detail.
How do you optimise Airbnb listings for better bookings?
We use strategic pricing, professional photography, keyword-rich descriptions, and cross-platform visibility to attract the right guests.
Can I choose what services you manage?
Yes. Our Airbnb property management is flexible - whether you want full-service or just cleaning and guest handling.
Why choose Luxe Matters over another short-term rental management company?
Because we care for your property as if it were our own - combining industry expertise with local insights for superior guest experiences.
Private housekeeping
Discreet and highly personalised, our service is crafted around the things that matter most to you.
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Short term rental management
We deliver the regular rituals of care that enable homes and holiday spaces to run smoothly, and beautifully.
