How to choose the best housekeeping services for your home

How to Choose the Best Housekeeping Service for Your Home

01.07.2025

Modern housekeeping has evolved. It’s no longer just about ticking off a cleaning checklist, it’s about creating a home that supports your lifestyle, reflects your values, and runs effortlessly in the background. With today’s busy routines and high expectations, many homeowners in New Zealand are turning to house management services that offer more than a surface-level tidy.

Modern housekeeping has evolved. It’s no longer just about ticking off a cleaning checklist, it’s about creating a home that supports your lifestyle, reflects your values, and runs effortlessly in the background. With today’s busy routines and high expectations, many homeowners in New Zealand are turning to house management services that offer more than a surface-level tidy.

At Luxe Matters, we believe that your home should function beautifully, feel calm, and serve your needs whether you’re there full-time, or managing it remotely. That’s why we offer private housekeeping and short-term rental management services that are highly considered, and completely tailored to you.

Why Personalised Housekeeping Matters

No two homes are alike. A good housekeeping service understands this, and doesn’t take a one-size-fits-all approach. It knows the difference between a city apartment and a large family home, or a household with young children versus one with short-term guests.

Before working with Luxe Matters – or any house management service – we recommend creating a simple checklist of your household’s unique needs. Do you entertain often? Travel regularly? Have special surfaces or finishes that need particular care?

Servicing homes within a 30km radius of central Auckland, our personalised approach means we build your housekeeping plan around your property’s rhythms. This allows us to offer customised support for a wide range of clients – from busy families, to part-time residents and premium rental properties.

What to Look for in a Housekeeping Provider

When researching home property management companies, there are a few key elements to keep in mind:

  • Trust and discretion – Are staff background-checked and trained?
  • Experience with premium homes – Can they manage high-end finishes and furnishings?
  • Flexible service options – Do they offer daily, weekly, or seasonal support?
  • Eco-conscious practices – Do they use non-toxic products and sustainable routines?

Luxe Matters is not just a house management company, we’re a lifestyle-focused team that blends care, aesthetics and efficiency. Our highly-trained staff bring a boutique yet consistent standard to every household we serve, always with the goal of creating a space that feels as good as it looks.

Beyond Cleaning: Elegant Home Management

Great housekeeping doesn’t stop at clean counters. Luxe Matters believes in going beyond the basics to provide integrated home services and property management support that benefits every aspect of your living environment.

This can include things like:

  • Linen care and wardrobe resets
  • Pantry styling and fridge organisation
  • Pre-arrival preparations and guest-ready resets
  • Seasonal decor changeovers

Whether you’re living in your home full-time or using it as a short-term rental property, we can ensure it's maintained to the highest standard.

Example of personalised, eco friendly housekeeping touches

Sustainable, Calm, and Beautiful by Design

Our housekeeping ethos is grounded in sustainability and wellness. That means using eco-friendly cleaning products, minimising waste, and creating routines that support not just a tidy home, but a healthy one.

We believe that a well-managed home should offer both beauty and function – from the scent of natural essential oils in the entryway, to the calm order of a perfectly styled linen cupboard. It’s this thoughtful, holistic approach that sets us apart from conventional property rental companies or cleaning-only services.

Questions Worth Asking Before You Commit

To make sure you’re choosing the right home management company, here are a few questions worth asking:

  • Is your service fully tailored to my home and schedule?
  • Do you specialise in high-end property management for homes?
  • Can I access integrated services like home rental management?
  • Are your products and practices eco-conscious and wellness-friendly?
  • How do you vet and train your staff?

These insights will help you differentiate between general house rental management companies and those offering truly elevated care.

Why Luxe Matters is a Smart Choice

We understand that letting someone into your home is a big decision. At Luxe Matters, we offer:

  • A tailored, at-home property management model that suits your lifestyle
  • Seamless integration across property management with rentals and personal home care
  • A calm, respectful service culture rooted in trust, discretion and style
  • Deep local knowledge paired with a global standard of excellence

Whether you need day-to-day support, seasonal resets, or support with rental management while you travel, Luxe Matters is your trusted partner in a high-functioning, beautiful home life.

Want to Know More?

Explore our housekeeping services, browse our home rental management packages, or get in touch for a personalised consultation.

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Cozy Modern Stay with Remarkables Views + Parking - 18 Shearers Drive, Frankton. Stayed here with a friend while exploring Central Otago and this Queenstown villa exceeded expectations. The property was spotless, beautifully presented, and exactly as described. The view of the Remarkables was stunning. It made every morning coffee in the courtyard a highlight. The villa is peaceful, comfortable, and perfectly set up for two guests, but it would easily accommodate up to four with two bedrooms. The linen and beds were comfortable. There was ample storage. Loved the open-plan living area and fully equipped kitchen. The wifi was fast, no lagging netflix movies. The accomodation was well heated and cosy. After long days exploring the region, it felt like a home away from home. The location is excellent, just minutes from Five Mile Shopping Centre and Queenstown Airport, with easy access to Queenstown CBD, Arrowtown, Glenorchy, Coronet Peak, and The Remarkables ski fields. Dedicated secure parking was an added bonus and made getting around easy. Communication was seamless from booking through to check-out, and the property was exceptionally well maintained throughout. We would happily stay again and highly recommend it to anyone looking for a quality Queenstown stay that offers the perfect balance of comfort, convenience, location, and value.
Jithmi Peiris

Matters go the extra mile and completely transform our home - I look forward to Thursdays as it's the day they come!

Sarah
Housekeeping

We used Global Matters to clean our home in Remuera post renovation and before going on the market. Their attention to detail and extremely high standards, left the house absolutely sparkling. Thanks Ana & team!

Rebecca Carver
Housekeeping

Ana's team did a great spring clean for my kitchen and pantry, excellent attention to detail and very time efficient.

Anna
Housekeeping

Ana and team have done a wonderful job for us taking care of our AirBnB. The cleans are thorough, linen of top quality and well cared for. They are very easy to contact and communicate with and on top of all the jobs that need doing. We have used the team multiple times and will continue to do so.

Kylie
Housekeeping

Ana and her team have been amazing!! So reliable and go the extra mile always!!! I’m very impressed with what services Matters has done from management of short term rentals to maintenance to special requests from tenants and not only are they great to me as a property owner but also so accommodating to the guests too!! Highly recommend Matters for your cleaning and short term property management!

Cholena Main
Short term rental management

Fantastic. Super hard worker. Thanks

Angus
Housekeeping

A fantastic team that are great to deal with and always deliver to a very high standard.  Great attention to detail and the team go the extra mile to make sure a great job is done.  Great communication across the whole team. Highly recommend.

Anna
Housekeeping

Impeccable communication, impeccable attention to detail and much more than I could ever hope for.

Kate
Housekeeping

Absolutely incredible. Ana and her team are magic fairy godmothers who make life manageable and my home better than I could’ve imagined. Highly recommend.

Morgan
Housekeeping

Ana and her team completely sorted and reorganised my house to accomodate some AirBnB bookings. the house has never looked so good. Nothing is a problem and everything is done to a high standard. Highly recommemd A++++

KIM
Short term rental management

We work huge JOBS we also have loads of kids...Ana's team of housekeepers are immaculate. They go the extra mile + every time. Ana has an eye like no other & a relatable, personable demeanour to match. Our household wouldn't function in seamless order & upkeep like it does without her service. Love XX

Kate
Housekeeping

Our airbnb is in dedicated hands on hands. Direct & consistent communication makes it easy to know exactly where we are at & allows open lines of comms with an infectious bubbly & friendly voice behind each phone call. Ana is great; her staff are reliable. We highly recommend Matters. Nga Mihi

Matiu
Short Term Rental Management

Ana is exceptional; with her hands on the pulse at all times & honest communication we feel our family home is in safe hands & handled with the utmost care. 100% +++ recommend Ana & her team of fantastic housekeepers who turn over our home efficiently and exceptionally.

Warren
Short Term Property Management

Absolute Wizard! Eye for detail like no other, we adore Ana's team, we have been with her since June 2021. Her manner is enthusiastic which rubs off on her staff who greet us 3 times a week with a smile & leave behind a squeaky clean home xx

Katie
Housekeeping

Top team; so greatful we stumbled across Matters upon moving home from Hong Kong.

Tim
Housekeeping

Matters does not disappoint - I recommend to all colleagues in need of housekeeping & general house management. Those hidden hands are appreciated in our very busy household. We have been with Ana & team for 2 years.

Kevin
Housekeeping

Living overseas & knowing our property is in caring hands offering us an A+ service is reassuring. We don't have to worry about anything & Anas team always go that extra mile. Ana is easy and direct with her communication, with an approachable manner she is always making it a seamless operation with us being so far away from our home.

Anna
Short Term Rental Management

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