Person folding laundry - example of how to maintain a clean and inviting airbnb property

How to Maintain a Clean and Inviting Airbnb Property

06.05.2025

Airbnb guests expect hotel-standard hygiene as a baseline. Sparkling bathrooms, freshly laundered linens, dust-free surfaces and a welcoming scent aren’t optional, they’re must-haves. A single oversight can lead to lower ratings and lost bookings.

As one of New Zealand’s most vibrant and visited destinations, Wellington is a hotspot for domestic and international travellers alike.

However, with high guest turnover comes high expectations. That’s why Luxe Matters is proud to now offer our premium, short-term rental management services in the capital.

Whether you're a seasoned host or new to the short-term rental market, maintaining a spotless, guest-ready property is essential to standing out and securing 5-star reviews. Cleanliness, presentation and consistency can make or break your Airbnb’s reputation – and your bottom line.

Luxe Matters helps Airbnb owners manage the details with ease. From discreet housekeeping to detail-oriented property resets, we bring boutique-level care to everyday operations. 

If you’re managing an Airbnb property in Wellington or Auckland, now’s the time to discover how partnering with Luxe Matters can elevate your guest experience and simplify your hosting life.

Why Cleanliness is Non-Negotiable in Airbnb Management

Airbnb guests expect hotel-standard hygiene as a baseline. Sparkling bathrooms, freshly laundered linens, dust-free surfaces and a welcoming scent aren’t optional, they’re must-haves. A single oversight can lead to lower ratings and lost bookings.

Luxe Matters delivers professional-grade cleaning and home management services with a focus on consistency. Our highly-trained team follows tailored checklists designed for each home. We don’t just clean; we reset and ready the space for each unique guest.

Creating a Reliable Turnover System for Your Property

Regular rituals of care – including cleaning, resetting, restocking and staging – are key to your Airbnb’s success. A systemised approach ensures your home rental is always guest-ready, no matter how fast the bookings come in.

Luxe Matters provides end-to-end rental management services that go far beyond a standard clean. We can take care of:

  • Full property cleaning between every guest
  • Linen stripping, laundering and replacing to hotel-standard freshness
  • Inventory checks and restocking of pantry staples, toiletries and amenities
  • Pre-arrival styling to ensure your property looks polished and feels welcoming

Whether you’re looking for a fully-managed, hybrid, or linen-only service, our seamless processes are designed to deliver a premium check-in experience, every time. So you can host with confidence, minus the stress.

Style Meets Function: Small Details, Big Impact

Beyond cleanliness, it's the little touches that make guests feel special. Think scent styling, neatly folded towels, fresh flowers or a seasonal welcome basket. Luxe Matters brings boutique hotel energy to Airbnb homes, helping hosts create memorable stays.

Our experienced team combines function with flair to elevate the look and feel of your property with a balance of beauty and practicality.

Real World dish liquid and brush on bench. An example of how to maintain a clean an inviting Airbnb property

Sustainable Property Management Without Sacrificing Style

Today’s travellers value sustainability just as much as comfort. Luxe Matters incorporates eco-conscious practices into all cleaning and home management routines. That means natural cleaning products, reusable materials and thoughtful waste reduction.

We help hosts maintain an elegant environment that aligns with modern sustainability values – proving you don’t have to choose between style and responsibility.

Why More Hosts Are Outsourcing to Luxe Matters

Managing your Airbnb can be a full-time job, but it doesn’t have to be. By outsourcing the work to a trusted property management company you’ll save time, eliminate stress, and gain the peace of mind that comes with having a dedicated team on-call, with standards as high as yours.

Benefits of choosing Luxe Matters include:

  • Efficient, effortless turnovers. Stop juggling changeovers and logistics. Leave the scheduling, staffing and standards to us.
  • Reduced errors and missed steps. With structured checklists and consistent staff, we ensure nothing slips through the cracks.
  • High-quality guest experiences, guaranteed. From crisp, fresh sheets to the perfect finishing touches, you can expect the same, polished presentation, every time.
  • Optimised listing performance. Better guest reviews mean better rankings, higher occupancy, and increased income for you.

Common Airbnb Mistakes (and How to Avoid Them)

Even the best hosts slip up. That’s why we offer our clients expert support that’s designed to catch the most common hosting missteps before they happen, including: 

  • Skipping deep cleans between guests. Surface tidying isn’t enough. Every new guest expects a spotless, hotel-like standard when they arrive.
  • Forgetting to check appliances and lightbulbs. Small details like a broken toaster or dim lighting can quickly lead to poor reviews and refund requests.
  • Leaving clutter or personal items visible. Guests want to feel at home, not like they’re intruding on someone else’s space. Our team knows that less is more.
  • Not preparing for last-minute bookings. The best hosts are always guest-ready. Streamlined systems and 24/7 support are key to staying responsive.

Luxe Matters takes the pressure off, delivering reliable, detail-oriented property rental services tailored to your space.

Make Your Airbnb Unforgettable

Hosting is more than handing over the keys. It’s about creating a clean, calm and curated experience that turns guests into return customers. 

Talk to our friendly team today about our premium, property care packages and let’s make your Airbnb unforgettable – for all the right reasons.

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Living overseas & knowing our property is in caring hands offering us an A+ service is reassuring. We don't have to worry about anything & Anas team always go that extra mile. Ana is easy and direct with her communication, with an approachable manner she is always making it a seamless operation with us being so far away from our home.

Anna
Auckland

Matters does not disappoint - I recommend to all colleagues in need of housekeeping & general house management. Those hidden hands are appreciated in our very busy household. We have been with Ana & team for 2 years.

Kevin
Auckland

Top team; so greatful we stumbled across Matters upon moving home from Hong Kong.

Tim
Auckland

Absolute Wizard! Eye for detail like no other, we adore Ana's team, we have been with her since June 2021. Her manner is enthusiastic which rubs off on her staff who greet us 3 times a week with a smile & leave behind a squeaky clean home xx

Katie
Auckland

Ana is exceptional; with her hands on the pulse at all times & honest communication we feel our family home is in safe hands & handled with the utmost care. 100% +++ recommend Ana & her team of fantastic housekeepers who turn over our home efficiently and exceptionally.

Warren
Auckland

Our airbnb is in dedicated hands on hands. Direct & consistent communication makes it easy to know exactly where we are at & allows open lines of comms with an infectious bubbly & friendly voice behind each phone call. Ana is great; her staff are reliable. We highly recommend Matters. Nga Mihi

Matiu
Auckland

We work huge JOBS we also have loads of kids...Ana's team of housekeepers are immaculate. They go the extra mile + every time. Ana has an eye like no other & a relatable, personable demeanour to match. Our household wouldn't function in seamless order & upkeep like it does without her service. Love XX

Kate
Auckland

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